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We would definitely use Holden Roofing again!

I would recommend Holden in the future. Our roof was only 11 years old, we fixed several leaks over the years and had alot damage from the recent hail storms. Originally we contacted another roofing company based on a recommendation from a friend to inspect our roof. They informed us we had a lot of hail damage, so we filed a claim with our insurance company. They came back out, met the adjuster for inspection, and our adjuster denied the claim. After 2 weeks, and phone calls unreturned, we gave up and called Charles Stetzel with Holden Roofing. Charles came out to inspect the roof, took pictures (something the other company never did), marked the damage on the roof, then proceeded to explain it all to us. It was very clear to us we had a problem – the entire roof. Charles also proceeded to explain our rights to us with our insurance company, and the process we would go through. Charles met our second adjuster at our house for the re-inspect of our roof, and pointed out addi!

tional damage to the inspector of our a/c unit, fence and downspouts. The adjuster agreed, came to an agreement with Charles (Holden Roofing) on price, and wrote the check out on the spot.

We signed a contract with Holden Roofing for the work that needed to be done. I appreciate that Charles took the time to explain the different shingles, the process, etc. We did upgrade our shingles for better wind resistance because our roof had a lot of wind damage as well. We talked with Charles about problem spots on the roof. The day our new roof was put on, Charles was at the site frequently during the day to inspect it. He even went into the attic to inspect the connections himself to insure all was reconnected properly. Charles also took the time to explain what was done around the problem areas – basically how it was fixed – and let us know to call him if we had any problems. I believe we finally have a good roof on our house.

Charles was always very responsive and kept us informed during the entire ordeal with our insurance company, and right up through the work being completed. We would definitely use Holden Roofing again!

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