Pleased with the performance…

Dear Sirs,
I have received the final check from our insurance, and have therefore enclosed my check in the amount of $3,834.02 in payment of the supplemental balance requested by you per your invoice.  This will represent the final payment for replacing my roof, which was damaged in September.
I am very pleased with the performance of Holden Roofing throughout this process, both in the quality of the repair and the speed with which your company acted on my behalf.  I have been particularly pleased with our relationship with your representative.  Throughout our dealings he has been clear, precise, thorough, and friendly.  From our perspective, he has been an excellent representative of your company, and we hope you will pass along our thanks to him for all he has done.
M. Burnett

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