It Was Pretty Impressive…
For a letter that is so easy to write, it has taken me far too long to get this off to you. In a nutshell, Holden did exactly what you promised they would do… a miracle in this day and age. Also, as you promised they were there regularly during the tear-off and installation to make sure everything stayed on target, which was very reassuring. The roof looks great, and your crew was pretty good about the clean-up, even though they got caught at the end of the job with that freak rainstorm. It was pretty impressive to have you come back the next day to walk the perimeter and finish the few things they didn’t catch in the clean-up, due to the darkness and rain.
I wouldn’t hesitate to recommend your company to anyone needing a roof. It was as hassle-free as anything we’ve done here to date and we felt the cost, while a bit breath-taking, was fair and the quality excellent. It’s nice to know there are still people and businesses around who do what they say and promise. You represent your company well, and your professionalism was impressive.
Best wishes to you and much success!