Hail Storm in Spring
Dear Mr. Joyce,
I knew of your company’s reputation as my great great grandparents where amongst the founding families of Rosenberg. We live in San Antonio and our roof was ruined by the Spring hail storm. I was referred to Mario Lerma from a neighbor. Trust is something that I require when working in my home. My family including small children and big dogs take priority over all.
To make a very long story short, our experience with Holden was awesome because Mario made sure point A though Z was completed with accuracy. Mario can explain more of the situation, but let me stress that because of Mario’s communication and ownership of our project we now have a great roof. Mario spent a Friday night over at our home while we went to an out of town wedding cleaning nearly every single piece of round roof nails and staples out of my yard so my children and dogs would be safe. It rained the next day. Mario himself made sure to bring a different crew to finish our roof prior to the rain. He went above and beyond.
Our address is 18519 Rogers Place 78258
Please pass along my praise to the rest of your company. Mario should be thanked for all that he does to make sure to make it “right” for his customers.