Express My Gratitude For The Wonderful Job…
Dear Mr. Holden
I would like to express my gratitude for the wonderful job your company did in replacing my roof. Mr. Stan Medlar was an excellent representative for your company and gained my trust and confidence on our very first meeting. I knew he would make sure I was pleased with the roof and installation qualities.
Since the weather didn’t cooperate and we had several days of serious rain downpours and flooding, we were unable to start the construction. As a result of the rains, an existing leak got worse and resulted in the partial collapse of the ceiling in the master bedroom. Since more heavy rain was expected, Stan brought a tarp, nails and caulk so that my handyman could make temporary repairs to the roof per Stan’s instructions. As a result of this effort, no further leaking occurred. I truly appreciated his concern and thoughtfulness.
Your crew arrived early yesterday, and was extremely careful with my plants and shrubs. I have a pretty yard ( Yard of the Month ), and I was dreading the mess I had seen at other companies’ jobs.
Everything Stan presented about your company far exceeded my expectations. I will certainly recommend your company and your sales representative, Stan Medlar, for superior workmanship and concern for your customers.