A Storm Passed Through Our Neighborhood Causing Wind And Hail Damage
A storm passed through our neighborhood causing wind and hail damage to
our roof in Feb. 2013. After contacting our insurance agent, I was
given the go ahead to find a roofer to re-shingle our entire roof. I
had a business card from Holden Roofing from a neighbor that used them.
I called the number and a receptionist was courteous and professional.
She told me a salesman would be in contact shortly. Charles Stetzel
called and came by our home to look at the damage and gave me an
estimate and was very professional. After talking to my insurance agent
again, I called Charles back and made an appointment to meet again. The
next week Charles kept the appointment and arrived on time. He was very
courteous, respectful and professional. He gave me several options and
helped me pick the best the best option for my particular needs.
He drew up a contract and explained all of the forms and I agreed to
the contract. I was asked for a small down payment and was told Holden
Roofing would work with my insurance company and myself for the rest of
the balance due after the job was complete and both Holden Roofing and
myself were satisfied with the job performed. The material and workers
showed up on schedule, it was the right material and the workers were
courteous and professional. The job was completed in one day and I was
very satisfied with the installation of our new roof.
Holden Roofing dealt with our insurance company and myself for final
payment after the job was complete. Charles was very professional and
upheld the contract and installation. We are very satisfied customers
and would refer Holden Roofing to anyone of our friends and family